Good to know

Frequently asked questions

Everything you might be wondering about booking the Pony, how service works, and what to expect on the day. Still curious? Reach out any time.

Booking and pricing

How do I get a price and book?

Use the online booking form. Tell us your date, guest count, location and the bar you want, and it builds an instant quote in about a minute, with no waiting on an email. Smaller standard events can be booked right there with a deposit; larger or fully custom events come to our team for a personalized quote within one business day.

How far in advance should I book?

The sooner the better, especially for weekends in spring and fall. Popular dates go months ahead. That said, we do our best with shorter timelines. Events inside 48 hours need a quick confirmation from our team rather than instant booking.

Is there a deposit?

Yes. A 50 percent deposit secures your date, with the balance due the day of the event. Your date is not held until the deposit is received.

What does it cost?

Pricing depends on your guest count, the length of service, the bar and menu you choose, and travel distance. The booking form shows your estimate as you build it, so you can adjust and see the number move in real time.

Do you have a minimum?

Yes, minimums apply and vary by setup and season. The booking form factors them in automatically, so the quote you see already reflects any minimum for your date and selections.

Service and logistics

How far will you travel?

We serve roughly a 65-mile radius around our Franklin, Tennessee home base, covering greater Nashville and well beyond. If your venue is near the edge of that range, start a booking and the form will flag it, or reach out and we will sort out the details.

Are you licensed and insured?

Completely. Every setup is fully licensed, insured and permitted, and our bartenders hold the required Tennessee ABC server permits. If your venue needs a certificate of insurance, we are happy to provide one.

What do you need at the venue?

A level spot for the trailer or cart and access to the setup area. The horse trailer is outdoor only; the bar carts work indoors or out but need a standard doorway and a hand for stairs. We bring everything else: glassware, garnishes, mixers and all the non-alcoholic ingredients.

How long does setup take, and how long can you serve?

We arrive early to set up and style the bar before guests do, and pack out after. Service typically runs a few hours; you choose the window when you book, up to a full event day.

Drinks and the bar

Coffee, cocktails, or both?

Both, in any combination. Build an espresso bar, a craft cocktail bar, zero-proof refreshers and mocktails, a simple beer and wine service, or mix and match. We build the menu around your event and your crowd.

Who provides the alcohol?

You do. Tennessee liquor laws require the client to provide all alcohol. Just have it ready when we arrive and our licensed bartenders pour it. We bring the glassware, ice, garnishes, mixers and every non-alcoholic ingredient. We are glad to send a shopping list based on your menu and guest count.

Can the menu be customized?

Always. Signature drinks named for the couple, your event colors on the bar, a favorite latte or a house cocktail: tell us the vision and we tailor the menu, the garnishes and the look to match.

Do you serve non-alcoholic options?

Yes, and they are a highlight. Craft espresso and lattes, infused lemonades, dirty sodas and mocktails mean there is something for every guest, all ages included.

The cafe and the workplace

Where is your cafe?

Our flagship coffee trailer is parked in the heart of Leipers Fork at 4136 Old Hillsboro Rd, Franklin, TN, open seven days a week for craft espresso, refreshers and small bites. A roving Mobile Cafe hits the road across greater Nashville in summer 2026.

What are the Cart Cafes for workplaces?

Cart Cafes are a turnkey, staffed coffee-cart cafe installed at your workplace as a monthly amenity. We handle the setup, the stocking and the barista, so your team just shows up for a great cup. It is launching for our first workplace partners in 2026; reach out and we will be in touch as we open installs in your area.

Do you sell merch or gift cards?

Our merch and trading-goods shop lives on a separate site, steelponytradingco.com. Gift cards are not available right now. For questions, email info@thesteelpony.com.

Still have a question?

We are happy to help.

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